1. The Promoter
The Promoter is: Raflle LTD, Company Number 12345678, whose registered office is at 1234 Sample Street, Sample Town, ST1 1AA.
Our correspondence address is Raflle LTD, PO Box 1234, Sample Town, ST1 1AA.
If you wish to contact us for any reason, please email info@raffle.com.
2. The competition
2.1. These terms and conditions apply to all competitions listed on the Promoter’s website at https://raffle.com (the “Website”)
2.2. All competitions are skill-based competitions. Entry fees for online entries are payable each time you enter. Where the Promoter offers an easy or multiple-choice question, a free entry route is available.
2.3. To be in with a chance of winning, everyone who enters the competition (an “Entrant”) will be required to correctly answer a question or solve a problem set by the Promoter (the “Competition Question”).
3. How to enter
3.1. The competition will run from and include the opening and closing dates specified on the Website. These dates shall be referred to as the “Opening Date” and “Closing Date” respectively. All times and dates referred to are the times and dates in London, England.
3.2. If it is absolutely necessary to do so, the Promoter reserves the right to change the Opening and Closing Dates. If the Promoter does change the Opening Date and/or the Closing Date of a competition, the new details will be displayed on the Website. The Promoter will not extend the Closing Date simply to sell more entries.
3.3. All competition entries must be received by the Promoter by no later than the specified time on the Closing Date. All competition entries received after the specified time on the Closing Date may be disqualified without a refund.
3.4. The maximum number of entries to the competition will be stated on the Website. The number of entries you are able to make may be limited if the maximum number of entries is reached.
3.5. Entrants can enter each competition as many times as they wish until the maximum number of entries per user have been submitted and until the maximum number of entries for the competition have been received. Entrants submitting free entries must submit and post each entry separately. Bulk entries, if received, will not be accepted and will only be counted as one single entry. Entries may be limited if the maximum number of entries for the competition is reached.
3.6. To enter the competition online:
- (a) Go to the Website and view the Competition Question;
- (b) Select your answer to the competition question and required number of entries;
- (c) Complete the checkout process and submit the online registration form;
- (d) Complete the payment to receive your order confirmation.
- (e) You may repeat this process as many times as you wish up to the maximum number of tickets allowed per Entrant, or until the total quantity of tickets have been allocated.
3.7. All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.
3.8. Unless you are using the free entry method, the Promoter will send confirmation that your entry has been received, and your allocated ticket number(s).
3.9. The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost, or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware, or software failure of any kind.
3.10. By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.
3.11. You may enter the competition for free by post by complying with the following conditions:
- (a) Send your entry on an unenclosed postcard by first or second class post to the Promoter at the following address: Raflle LTD, PO Box 1234, Sample Town, ST1 1AA. Entries must be handwritten so we can ensure they are not automated;
- (b) Hand-delivered entries will not be accepted and will not be entered into the random draw;
- (c) Include with your entry the following information:
- (i) User ID (Found in Account Details);
- (ii) Confirm that you are over the age of 18;
- (iii) Confirm that your contact details are correct on your account;
- (iv) The Competition you are entering (Must match EXACTLY how it appears on our website) and your answer to the Competition Question;
- (v) Confirm you agree to the Terms & Conditions.
- (d) Incomplete or illegible entries will be disqualified;
- (e) You may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Postal entries are limited to 1 customer per household. Bulk entries in one envelope will not be accepted as multiple entries, and if a bulk entry is received, it will be counted as one single entry;
- (f) By entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;
- (g) Your entry must be received by the Promoter before the Closing Date. Entries received after the Closing Date will not be entered into the random draw. Proof of posting does not guarantee you will be entered into the random draw;
- (h) The Promoter will not acknowledge receipt of your entry nor confirm if your answer to the Competition Question is correct;
- (i) If the number of entries reaches any cap or limit before your free entry is received, you will not be entered into the random draw.
- (j) Entrants must have created an account on the Website for the free entry to be processed. All details MUST correspond to the details on the account. ALL sections of your account must be filled in, with a valid UK address & telephone number.
4. Choosing a winner
4.1. All Entrants who correctly answer the Competition Question will be placed into a draw and the winner will be chosen by random draw. The random draw will take place as soon as reasonably possible and, in any event, within 7 days of the Closing Date (“Draw Date”).
4.2. All Entrants will have their names and entry numbers included in a spreadsheet which may be published on the Website and may be visible during the live draw. If you do not wish to have your name included in this spreadsheet you must contact the Promoter via email at info@raffle.com as soon as possible after you have completed your entry and in any event, at least 48 hours before the live draw takes place.
5. Eligibility
5.1. The competition is only open to all residents in the United Kingdom aged 18 years or over, except:
- (a) Employees of the Promoter;
- (b) Employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or
- (c) Members of the immediate families or households of (a) and (b) above.
5.2. By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win.
5.3. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.
6. The prize
6.1. The prize for each competition is described on the Website (the “Prize”).
6.2. Prizes are subject to availability. The Promoter reserves the right to substitute any prize with a prize of equal or greater value.
6.3. The Promoter makes no representations and gives no warranties about the Prize.
7. Winners
7.1. The decision of the Promoter is final, and no correspondence or discussion will be entered into.
7.2. The Promoter will contact the winner personally as soon as practicable after the Draw Date using the telephone number or email address provided with the competition entry.
7.3. If the winner cannot be contacted or does not claim the prize within 21 days, the Promoter reserves the right to offer the prize to another Entrant (“The Alternate Winner”) selected at random in the same method as before.
8. Claiming the prize
8.1. You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf.
8.2. Any Cash Prize will be transferred directly to the winner’s nominated bank account.
8.3. The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.
9. Limitation of liability
Insofar as is permitted by law, the Promoter will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
10. Data protection and publicity
10.1. By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used only by the Promoter or its agents and suppliers to administer the competition or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website.
11. General
11.1. The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.
11.2. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.
11.3. The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so for circumstances out of its control. In such circumstances, the Promoter will refund any entry fees you have paid.
12. Anti Money Laundering Policy
12.1. Raflle LTD has put in place measures to prevent its systems from being used for money laundering, terrorist financing, or any other criminal activity.
12.2. Raflle LTD shall:
- Appoint a designated Money Laundering Reporting Officer (MLRO);
- Take reasonable steps to establish the identity of any person for whom it is proposed to provide its service;
- Keep at all times a secure online list of all registered Players;
- Retain identification and transactional documentation for each Player;
- Not register a Player who is under eighteen (18) years of age.